Aspire Lifestyles has been providing award-winning Concierge service for nearly 30 years and pioneered the industry as it is known today.

With such leading innovations as offering the first Concierge website and mobile app and winning the coveted APAC Wealth Management Leading Concierge Provider Awards, we are the benchmark that other providers aspire to (as our name suggests).

Initially developed as an loyalty services offering within International SOS, the world’s leading medical and security risk services company, the business continued to grow into a dedicated offering and standalone business that was rebranded “Aspire Lifestyles” in 2013.

In response to market demand for global capabilities, Aspire Lifestyles has continued to expand our reach through new country launches, increased digital offerings and products such as employee concierge and wellness services.

Today, Aspire Lifestyles employs more than 1,800 people globally, across 22 locations in 21 countries around the world. We have the largest directly owned-and-managed customer and employee concierge service and loyalty solution footprint in the world.

Aspire Lifestyles is an International SOS company.

How it All Began

In 2013, International SOS announced the launch of an exciting new brand: Aspire Lifestyles, which was the highly anticipated strategic merger of several of the world’s premier loyalty, Concierge and assistance solutions providers: International SOS’s Worldwide Enhancement business, VIPdesk (USA and UK) and EMSM (Korea).

Aspire Lifestyles continues to draw upon the collective strength of nearly 30 years of loyalty, concierge and assistance heritage. We have been providing clients with customized services, powered by unmatched technology and delivered by an experienced team of over 1,800 employees, who speak more than 30 languages and deliver around-the-clock service across our 22 locations in 21 countries around the world.

Our parent company, International SOS, was founded in 1985 in Singapore as AEA International. Today, the International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customized health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help you meet compliance reporting needs for good governance. By partnering with us, organizations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

The International SOS Group is trusted by 9,000 global organizations, including over half of the Fortune Global 500, multi-national corporate clients and mid-size enterprises, governments, educational institutions and NGOs. 12,000 multi-cultural medical, security and logistics experts to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days.