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REWARDS Aspire to be Recognized

Affluent consumers value rewards currency

as it recognizes their loyalty to your brand. Giving your customers the option to use points for their travel bookings and purchases or “Name Your Own Rewards” via the Concierge adds an additional level of flexibility and a “redemption” dimension to the already rewarding Concierge benefit. Aspire Lifestyles has the capability to offer the option with points or partial payment with the remainder paid by cash.

Effective use of our Concierge service as a redemption channel can significantly impact our ability to deliver on the overall loyalty program’s performance goals, such as redemption rate and lowering the program’s cost per point redeemed.

Our system interface, Points Place, provides the following capabilities:

  • Dynamic Points Conversion Definition:
    Points redemption rates can be defined on a program or category level. This granularity in the definition of redemption rates allows the issuer to offer a tiered and more customized approach.
  • Points Bank Integration:
    Our technology staff works very closely with your team to ensure that the points bank integration provides a seamless redemption for your customers. Our full reporting suite allows the tracking of redemptions by travel category, providing point history profiles, and more.
  • Split Redemptions:
    Points Place allows your customers to redeem any number of points against a specific purchase, thereby allowing “partial redemptions” if the issuer’s system allows it.
  • Name Your Own Rewards:
    Your customers will be able to use points for ad hoc purchases through Concierge. This program allows your brand to expand your redemption options beyond your brand’s standard offering to anything that the consumer desires. For instance, they could use their points to pay for a puppy or fund braces for their children. It adds cache to your loyalty points program.

SERVICE PORTFOLIO

Concierge

Nothing drives customer engagement like high-touch, personalized service. With every interaction, we engage your customers in moments of delight and value.  

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Concierge

Travel Services

From business and personal travel to bespoke itineraries and experiences, our in-house, fully licenced travel agency allows your customers to explore the entire world.

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Travel Services

Experiences

With each curated experience your customers discover, they will remember your brand. We work closely with our clients and lifestyle experts to create amazing adventures.

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Experiences

Benefits Development

We have the most robust global partnership network in the industry. providing a rich array of program benefits that will indulge your customers.

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Benefits Development

Curated Content

Our curated content will enlighten your customers with insider tips, thoughtful recommendations, and insights on the hidden gems that the world has to offer.

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Curated Content

Airport Services

Customers want convenience and comfort at each stage of their journey, ease from door to door.

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Airport Services

Travel and Medical Assistance

Customers value peace of mind when they travel, especially if they encounter any obstacles. Our global team demonstrates care and safety as we assist with all emergency situations.

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Travel and Medical Assistance

Health & Wellness

We responds to customers’ well-being with a range of health and wellness options that meet target segments–allowing them to thrive.

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Health & Wellness