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AIRPORT SERVICES Aspire to Ease

Our fully integrated suite of airport services aims to enhance all aspects of your customers’ journey—whether they are traveling for business or leisure—while offering personal assistance from the minute they enter the airport terminal.

We have designed our airport services as a modular, fully flexible set of privileges that can be selected individually or combined as a package. Whether looking for acquisition or retention, we can adapt the package with special offers and entitlements to get the desired action from your customers. Through our extensive partner network, we provide an end-to-end, fully managed solution, which includes sourcing, quality-control, and ongoing management and consolidated reporting.

Our fast-track Meet & Assist service uncomplicates every step of your customers’ airport journey as airport agents guide them through all arrival or departure formalities, including expedited immigration and security procedures.

Your customers can access first-class amenities at over 850 airport lounges around the world. From Wi-Fi to modern workspaces, a wide range of refreshments, and leisure facilities, we offer your customers the heightened experience they expect while awaiting their flights. Additional benefits such as luggage delivery, international mobile phone rental, and limousine transfer or chauffeured services—available in major airports worldwide—round out the customer benefits.

Most importantly, your customers will enjoy a single contact point for all their travel requirements through our Concierge service.

SERVICE PORTFOLIO

Concierge

Nothing drives customer engagement like high-touch, personalized service. With every interaction, we engage your customers in moments of delight and value.  

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Concierge

Travel Services

From business and personal travel to bespoke itineraries and experiences, our in-house, fully licenced travel agency allows your customers to explore the entire world.

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Travel Services

Experiences

With each curated experience your customers discover, they will remember your brand. We work closely with our clients and lifestyle experts to create amazing adventures.

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Experiences

Benefits Development

We have the most robust global partnership network in the industry. providing a rich array of program benefits that will indulge your customers.

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Benefits Development

Rewards

Affluent consumers value rewards currency, as it recognizes their loyalty to your brand.

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Rewards

Curated Content

Our curated content will enlighten your customers with insider tips, thoughtful recommendations, and insights on the hidden gems that the world has to offer.

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Curated Content

Travel and Medical Assistance

Customers value peace of mind when they travel, especially if they encounter any obstacles. Our global team demonstrates care and safety as we assist with all emergency situations.

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Travel and Medical Assistance

Health & Wellness

We responds to customers’ well-being with a range of health and wellness options that meet target segments–allowing them to thrive.

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Health & Wellness